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Terms of ServicePrivacy PolicyCookie Policy

Cookie Policy

Last updated: Dec 9, 2021

Information about our use of cookies
This Cookies Policy (“Policy”) describes how we, CLO Virtual Fashion, LLC and our affiliates use cookies and similar technologies on our website and through our online services and how to contact us with any questions concerning this Policy.

At the moment, this Policy applies only to our websites through which (1) CLO-SET and/or (2) CLO-SET CONNECT (collectively, the “Services”) are made available.

You can manage your consent preferences to accept or reject the use of various categories of cookies, which are not strictly necessary, through our Cookie Settings. If you disable cookies and similar technologies, however, some features may not work as intended.
  • What are cookies and similar technologies?
    A cookie is a small piece of data (text file) that websites that you visit ask your browser to store on your device (such as your computer or smartphone) in order to remember information about you, your preferences (such as your language of choice) or your device information, when you return to it. “Similar technologies” falling under the generic term “cookies” also include local objects (sometimes called flash cookies), web beacons, pixels, browser fingerprinting technologies or any technology that stores or accesses information on the user’s device. The information does not usually allow us to identify you, but it can offer you a better user experience when visiting websites (including ours).
  • What cookies do we use?
    The types of cookies we use are listed below and fall under two general categories: strictly necessary and optional. This means that what cookies we place when you visit our website or services will depend on your choices.
    We use both first party and third party cookies. Any cookies that are set by the website or services that you are visiting are called first party cookies, while any cookies which are from a domain other than the domain of the website you are visiting are called third party cookies. Such third party cookies are placed by someone other than us. A list of third party organizations and their respective cookies and processing purposes can be found below.
    Some cookies are deleted once you close your internet browser (“session cookies”). “Persistent cookies” on the other hand stay on your browser for a longer period and are not deleted once you close it. So, for example, a website you revisit remembers your language of choice. The tables below contain details on the lifespan of the cookies we use.
Strictly Necessary Cookies
These cookies are strictly necessary to provide you with the services you have expressly requested (i.e. if these cookies re disabled, CLO will not be able to provide you with the services you have expressly requested). These are cookies that are required for the operation of our Services and websites and use of their features, and therefore cannot be switched off in our systems. The information collected relates to the operation of our website and enables us to provide you with the service you have requested. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store your personal data. The use of these cookies for the purposes described above is based on our legitimate interest to ensure the proper technical functioning of, access to, and use of the CLO websites and services and to provide you with the services and products you have expressly requested.
Cookie Subgroup
Cookies Used
*.clo-set.comASP.NET_Sessionid1st partySession
_RequestVerificationToken1st partySession
jwt_token1st party14 days
G_ENABLED_IDPS1st partyinfinite
AWSALB1st party7 days
AWSALBCORS1st party7 days
language1st party2 years
cookie_consent1st party1 years
cookiesUseAgree1st party2 years
denyNotification1st party2 years
useCategoryLater1st party2 years
isKeptThumbnail1st party2 years
paneRightSizeRoom1st party2 years
paneLeftSizeStyle1st party2 years
rightTabType1st party2 years
bgcolor_viewer1st party2 years
wtc_bgcolor_viewer1st partyPersistent
group_information1st party2 years
payment_fail_{groupid}1st party2 years
leftmenu_size1st party2 years
notice_of_{name}_modal1st party2 years
skip_favorite_tips1st partyPersistent
texture_quality1st partySession
recent_skybox_setting1st party1 years
{name}_view_by1st partyPersistent
line_sheet_{name}1st partyPersistent
feature_update_notice_modal_opened_{modalseq}1st partyPersistent
.support.clo-set.com__cfruid3rd partySession
__cf_bm3rd party30 minutes
_help_center_session3rd party8 hours
_zendesk_session3rd party8 hours
_zendesk_shared_session3rd party8 hours
.google.com__cfruid3rd partySession
SIDCC3rd party3 months
SAPISID3rd party2 years
APISID3rd party2 years
SSID3rd partyPersistent
OGPC3rd party2 years
SID3rd party2 years
1P_JAR3rd party1 week
__Secure-3PSID3rd party2 years
__Secure-3PSIDCC3rd party2 years
__Secure-3PAPISID3rd party2 years
NID3rd party6 months
HSID3rd party2 years
.stripe.comcookie-perms3rd partySession
last-used-checkout-images3rd partySession
last-used-checkout-name3rd partySession
__stripe_mid1 yearSession
__stripe_sid30 minutesSession
.paypal.comts_c3rd party3 years
ts3rd partySession
17_az3rd party1 day
tsrce3rd party1 day
akavpau_ppsd3rd partySession
LANG3rd partySession
x-pp-s3rd partySession
nsid3rd partySession
__gid3rd partyPersistent
_gcl_au3rd partyPersistent
_ga3rd party2 years
x-cdn3rd party2 years
cookie_check3rd party2 years
_gat_gtag_{id}3rd party90 days
d_id3rd party10 years
{uniqueid}3rd party20 years
Analytical / Performance Cookies
These cookies are optional and are used to collect information on how visitors use our website: for example, which pages they visit most often; whether they receive any error messages; and how they arrived at our website. Information collected by these cookies is used only to improve the use of our website by our visitors. These cookies are sometimes placed by third party providers of web traffic and analysis services. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when people have visited our site, and will not be able to monitor its performance.

However, please note that, even if you disable the Google Analytics cookies listed below, we will still have access to certain data points (such as clientIP, host, userAgent, acceptLanguage, and week) whose collection does not depend on the use of cookies. We will aggregate and anonymize such data points, and we will use such data points for the sole purpose of improving our website functions.
Cookie Subgroup
Cookies Used
Google_ga3rd party2 years
_gid3rd party1 day
_ga_*3rd party1 years
Datadog_dd_s3rd party4 hours
_mkto_trk3rd party6 months
_sp_id.*3rd party2 years
_sp_sec.*3rd party30 minutes
Targeting Cookies
These cookies record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and the information (including marketing information) displayed on it more relevant to your interests and to measure the effectiveness of marketing or information initiatives. We may also share this information with third parties for this purpose. They remember the other websites you visit and this information is shared and third party organizations as described below. These are also optional cookies. If you do not allow these cookies, you will experience less targeted advertising.
Cookie Subgroup
Cookies Used
YoutubeIDE3rd party1.5 years
VISITOR_INFO1_LIVE3rd party6 months
GPS3rd partySession
YSC3rd partySession
Please refer to any third party's privacy policy for information on what information they collect, how they use it, and how long they store it. These cookies are likely to be analytical/performance cookies or targeting cookies.
Changes to our Cookie Policy
We may change or update this Disclosure from time to time. When we do, we will post the revised Disclosure on this page with a new “Last updated” date.
In case of any questions, please contact